BuymyTrip Reviews

Great experience. they resolved my issues in a professional manner.

BuyMyTrip is very prompt in responding and providing good quotes on time.... This is my first association with BuyMyTrip. Extraordinary service, Spontaneous prompt response to any queries from our side. Great experience.

Had a few complications with flight cancellations due to the pandemic, the staff was extremely accommodating, professional, and responded back to emails in a timely manner. Would recommend this service to all those looking for a trustworthy, cost efficient way to book travelling affairs.

This was the worst experience claiming my travel voucher (reimbursed from WestJet due to COVID).

I had been trying to claim my voucher via email, as this is Buymytrip's preferred method of booking. This was proving to be very difficult as the prices changed daily.

The customer service department is located in India, and getting through to speak with someone on the phone takes a long time as a result.

In order to re-book my flights/use my travel voucher, I was on the phone on and off for a span of 3 hours because Buymytrip was sending emails requesting information and when I replied with the information, they did not confirm anything via email, so I was forced to call them and wait. I was left not knowing whether my booking had been processed or not.

After all this process, I found out that I could have called WestJet directly to claim my voucher. I would advise anyone who would like to re-book/change flights to go to the airline directly, rather than dealing with Buymytrip.

Additionally, Buymytrip did not have up-to-date prices for the flights, and they had to contact WestJet in order to see the price which I could clearly see on my computer.

In a nut shell, save yourself some time (and a big headache dealing with people who clearly don't care to help you) and contact the airline directly for quick and up-to-date information.

Cheaper than booking thru airline's website! Had to cancel my flight due to Covid-19, Buymytrip refund the full amount. Support was great!

Excellent

Good, I am happy with the service of buymytrip Associate. She gives a good idea on current scenario and recommends best option for me.

I had the chance of working with buymytrip team during this current Covid-19 crisis. They were patient and knowledgeable during the entire process of change! Team listened to my concerns and was prompt in their follow through! I would highly recommend Buymytrip and will again book with them in near future!

I booked a flight from Vancouver to Tokyo with this website. I got an amazing deal on a non-stop flight, cheaper than any flight I've ever bought. Unfortunately, I had to cancel my trip due to the current COVID-19 situation. Within a couple of hours of requesting to cancel my flight, they issued me a full refund and made the process extremely easy. I was very sad to cancel my trip but they helped make the situation as enjoyable as possible. I will definitely be rebooking with them once it is safe to travel again!

Never had any issues with these guys. When I call, they pick up; answer all my questions like a human being. When I email, they respond within 30 minutes. They seem to be a very small and humble company. I purchased non refundable tickets to Tokyo and emailed them less than a month prior to the flight that I want a refund due to COVID-19. They informed me that the refund depends on ANA's decision (which is true). Within an hour I had my refund. Very fast service. Excellent prices. I will be booking with them again when the pandemic is over. I wish them the best during these difficult times.

Booking was quick and effective. Also, when my trip was canceled I got options for it. I asked for refund because of the pandemic and it was processed right away....the only thing is that I will have to wait for 3 to 4 weeks to get the money....overall it was very good.